These Terms & Conditions apply to wedding content creation services provided by A&M Designs Co. (“we”, “us”, “our”). By confirming a booking, the client (“you”, “your”) agrees to these terms.

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1. Booking and confirmation

1.1. A booking is confirmed once the agreed package and wedding details have been confirmed in writing and the £50 deposit has been received.

1.2. Your booking will cover the date, coverage hours, services and deliverables agreed in your booking confirmation.

1.3. Any changes to your package, coverage hours or deliverables must be agreed in writing. Additional services may incur extra charges.

1.4. The client is responsible for providing accurate wedding details, including the date, venue, timings and contact information.

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2. Pricing and payment

2.1. A £50 deposit is required to secure your wedding date. This amount will be deducted from your final balance.

2.2. The remaining balance must be paid in full at least seven days before the wedding date.

2.3. If payment is not received by the due date, we will contact you to arrange payment. If payment remains outstanding, we may suspend or cancel the booking where legally permitted and after giving reasonable notice.

2.4. All prices will be confirmed in writing before the booking is finalised.

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3. Our services

3.1. We provide wedding content creation, capturing candid moments, behind-the-scenes footage and short-form social media content using mobile phones and any additional equipment specified in your package.

3.2. Our service complements professional wedding photography and videography and is not intended to replace either.

3.3. Package inclusions, coverage hours, deliverables and any editing services will be set out in your booking confirmation.

3.4. We cannot guarantee specific shots, reactions, moments, lighting conditions or the participation of guests. We will make reasonable efforts to capture the moments discussed with you.

3.5. We cannot guarantee that every moment of the wedding will be captured, particularly where timings change, access is restricted or events occur simultaneously.

3.6. We reserve the right to use our professional judgement when capturing and selecting content, while taking reasonable account of your agreed preferences.

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4. Wedding day arrangements

4.1. You agree to provide us with your final wedding timeline, venue details, relevant supplier contact details and any essential shot requests in advance.

4.2. You are responsible for informing your venue, photographer, videographer and other relevant suppliers that a content creator will be present.

4.3. We will respect reasonable venue rules and instructions from venue staff. We cannot be held responsible for missed footage resulting from restrictions imposed by the venue or other suppliers.

4.4. Please notify us in advance of any accessibility requirements, restricted areas or other arrangements that may affect our work.

4.5. For bookings exceeding five hours, we request that a supplier meal is provided. Where a meal break is necessary, it will be arranged around the wedding schedule where reasonably possible.

4.6. We ask that you and your suppliers treat us respectfully and allow reasonable access to the agreed areas. We will work professionally and courteously alongside your other suppliers.

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5. Content delivery

5.1. Deliverables will be provided in accordance with the package agreed at booking.

5.2. Raw footage, edited reels, photographs or other content will be delivered within the timescales stated in your package or booking confirmation.

5.3. We will make reasonable efforts to deliver content promptly. If an unexpected delay occurs, we will notify you and provide an updated estimated delivery date.

5.5. Content will be delivered digitally using a suitable online transfer or storage platform. You are responsible for downloading and backing up your files promptly.

5.6. We recommend downloading all delivered content as soon as possible. Unless otherwise agreed in writing, we do not guarantee permanent storage of your footage after delivery.

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6. Style, editing and revisions

6.1. Our content is created in our own style, which may include candid footage, natural lighting, handheld filming and social-media-focused editing.

6.2. We will take reasonable account of any references or preferences agreed before the wedding. However, exact replication of reference videos, trends or editing styles cannot be guaranteed.

6.3. Editing and revisions will be limited to the inclusions stated in your package. Additional edits or revisions may incur a separate charge, agreed in advance.

6.4. We reserve the right to make reasonable creative decisions regarding the selection, sequencing and editing of content.

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7. Travel and accommodation

7.1. Travel is included for journeys of up to one hour from our agreed departure location.

7.2. Additional travel is charged at £0.45 per mile, as confirmed before booking.

7.3. For journeys exceeding two hours, overnight accommodation may be required. Any accommodation requirement and associated cost will be discussed and agreed with you in advance.

7.4. Any additional travel or accommodation charges agreed as part of your booking will be included in your final invoice or separately invoiced as agreed.

7.5. We will notify you as soon as reasonably possible of any significant travel disruption that may affect our arrival.

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8. Cancellations and postponements by the client

8.1. If you need to cancel or postpone your wedding content booking, you must notify us in writing as soon as possible.

8.2. If you cancel, any refund or cancellation charge will be determined in accordance with applicable law, taking into account the work already undertaken, costs incurred, the time remaining before the wedding and any reasonable losses arising from the cancellation.

8.3. If you wish to postpone your wedding, we will make reasonable efforts to accommodate the new date, subject to availability. Any change of date must be agreed in writing.

8.5. If we are unavailable on the proposed new date, the booking will be treated in accordance with the applicable cancellation terms and your statutory rights.

8.6. Any cancellation charges will be proportionate and will not exceed what we are legally entitled to recover.

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9. Cancellations by A&M Designs Co.

9.1. We will make reasonable efforts to fulfil every confirmed booking.

9.2. If we need to cancel a booking, we will notify you as soon as reasonably practicable and explain the circumstances.

9.3. Where possible, we may offer a suitable replacement content creator, but no replacement will be appointed without your agreement.

9.4. If we cannot provide the agreed service and no suitable alternative is agreed, you will be entitled to a refund for services not provided.

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10. Illness, emergencies and circumstances beyond our control

10.1. If illness, an emergency, severe travel disruption or another circumstance beyond our reasonable control prevents us from attending, we will inform you as soon as reasonably practicable.

10.2. We will make reasonable efforts to minimise disruption, including exploring an agreed replacement where possible.

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11. Equipment, footage and technical issues

11.1. We take reasonable care when recording, transferring and storing your content.

11.2. While we take precautions to protect footage, we cannot guarantee that technical failure, accidental corruption, device malfunction or data loss will never occur.

11.3. If a technical issue occurs, we will make reasonable efforts to recover or deliver any available footage.

11.4. We will not be liable for loss arising from circumstances beyond our reasonable control, except where liability cannot lawfully be excluded or restricted.

11.5. We recommend that you retain your own copies of all delivered content.

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12. Copyright and content usage

12.1. Unless otherwise agreed in writing, copyright in the content we create remains with A&M Designs Co.

12.2. Once your booking has been paid in full, you receive a personal, non-exclusive licence to download, share and post the delivered content for your own personal use, including on your personal social media accounts.

12.3. You must not sell the content, claim authorship of our work, commercially license it or materially alter it for commercial use without our prior written permission.

12.4. Any third-party music, audio, templates or platform-specific assets may be subject to separate copyright or licensing restrictions. We cannot guarantee that audio will remain available on social media platforms.

12.5. We may use selected content for our portfolio, website, social media or marketing. We will seek your consent separately and will respect any agreed restrictions.

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13. Guest privacy and venue permissions

13.1. You should inform your guests that a wedding content creator will be present and that incidental filming may take place.

13.3. Please notify us in advance if there are individuals who must not be filmed or any specific privacy requirements. We will take reasonable steps to accommodate these requests.

13.4. You are responsible for ensuring that any permissions required from your venue or other suppliers are obtained. We will cooperate with reasonable venue requirements.

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14. Liability

14.1. We will provide our services with reasonable care and skill.

14.2. We are not responsible for missed moments caused by late running schedules, restricted access, interference from other suppliers, guest behaviour or circumstances outside our reasonable control.

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15. Complaints

15.1. If you have a concern about our service or delivered content, please contact us in writing at the earliest opportunity, explaining the issue and providing relevant details.

15.2. We will review your concerns fairly and aim to respond within a reasonable timeframe.

15.3. Where appropriate, we will discuss reasonable solutions in accordance with your booking agreement and applicable law.

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16. Data protection

16.1. We will use personal information supplied to us to manage your booking, communicate with you, provide our services and meet our legal obligations.

16.2. We will take reasonable steps to protect personal information and will not sell your personal data.

16.3. Further details about how personal information is handled, including retention and your rights, should be set out in our Privacy Policy.

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18. General terms

18.1. These terms, together with your booking confirmation and any agreed package details, form the agreement between you and A&M Designs Co.

18.2. Any changes to the agreement must be confirmed in writing by both parties.

18.3. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply where legally possible.

18.4. These terms are governed by the law of England and Wales, and any disputes will be dealt with by the courts with appropriate jurisdiction, subject to applicable consumer rights.

18.5. Nothing in these terms limits any rights you have under applicable consumer protection law.

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Booking acknowledgement

By confirming your booking, you acknowledge that you have had the opportunity to read these Terms & Conditions and agree to them.

A&M Designs Co.
Website: https://www.amdesignscompany.co.uk/

Thank you for choosing us to capture your wedding day. We can't wait to be part of it!